CHM Groups | Hospitality Management Group

Our Company

Building Excellence in Hospitality Management Since 2025

Our Vision

Menjadi perusahaan manajemen hospitality terkemuka di Indonesia yang dikenal karena profesionalisme, inovasi, dan komitmen terhadap kepuasan tamu serta pertumbuhan berkelanjutan bagi mitra properti.

Our Mission

Our Story

Citra Hospitality Management adalah perusahaan yang bergerak di bidang hospitality management khususnya sebagai operator hotel, villa, guest house dan resort. Kami hadir untuk membantu pemilik properti menyeluruh dalam pengelolaan properti akomodasi.

Dengan mengusung nilai Profesional, Inovatif, dan Bermanfaat, Citra Hospitality Management berkomitmen menghadirkan standar pelayanan terbaik bagi tamu sekaligus meningkatkan nilai investasi bagi pemilik properti.

Core Values

The principles that guide everything we do

Profesionalisme

Mengedepankan standar pelayanan terbaik dengan tim profesional berpengalaman

Inovasi

Terus berinovasi menghadirkan solusi terkini dan terbaik dalam industri hospitality

Integritas

Menjunjung tinggi kejujuran dan transparansi dalam setiap aspek bisnis

Sustainability

Berfokus pada pengembangan jangka panjang untuk kebutuhan mitra dan tim kami

LEADERSHIP

Our Management Team

James Wilson

CEO & Co-Founder

Amanda Chen

Director of Operations

Robert Wijaya

Head of Marketing

Our Trusted Brands

Proudly managing these prestigious properties

What Our Partners Say

"Citra Hospitality Management telah mengubah properti saya menjadi hotel yang sangat profitable. Tim mereka sangat profesional dan berdedikasi."
Budi Santoso
Property Owner
"Excellent management service! Our occupancy rate has increased significantly since partnering with Citra Hospitality Management."
Sarah Johnson
Villa Owner
"Citra Hospitality Management telah mengubah properti saya menjadi hotel yang sangat profitable. Tim mereka sangat profesional dan berdedikasi."
Ahmad Wijaya
Resort Owner

Frequently Asked Questions

We manage a diverse range of properties including luxury hotels, private villas, boutique guest houses, and large-scale resorts.

Our fee structure is tailored to each property's needs and scale. Typically, it involves a base management fee and an incentive fee based on performance metrics. Please contact us for a detailed proposal.

Yes, we prioritize human resource development. We provide comprehensive initial training and ongoing professional development programs for all staff members.

Absolutely. We specialize in rebranding strategies to revitalize underperforming properties, including market repositioning, operational restructuring, and visual identity updates.

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